FAQ + Shipping
Bat Butt is based in Cape Town, South Africa.
// LOCAL ORDERS //
EFT payment option available for SA, please email your order to firstname.lastname@example.org to arrange payment & delivery.
All orders will be sent within 7-10 working days from the date of payment.
// SHIPPING //
SOUTH AFRICA / LOCAL COURIER ($5) - Orders sent via Fastway courier and will arrive within 7 days. Tacking number is available upon request. door-to-door delivery service. NO POSTAL ADDRESSES & PLEASE INCLUDE A CONTACT NUMBER WITH ORDER.
// INTERNATIONAL ORDERS //
PLEASE NOTE!! INTERNATIONAL TRANSPORT IS NOT RUNNING NORMALLY DUE TO WORLDWIDE LOCKDOWN REGULATIONS. THIS HAS CAUSED A WORLDWIDE DELAY ON POSTAL SERVICE, PLEASE BE AWARE OF DELAYS ON YOUR ORDERS.
INTERNATIONAL / STANDARD MAIL / ZINES + STICKERS ($5) - orders are sent with SA airmail postage which can take up to 3-4 weeks to arrive. Airmail shipping has NO TRACKING number. Please be patient, it'll be worth the wait!
INTERNATIONAL / EXPRESS MAIL / SHIRTS ($15) - Sent with SA airmail+tracking which takes between 10-15 working days to arrive. Tracking number will be sent once your order has been shipped.
If your package has not arrived it is also a good idea to check with any neighbours, roommates, friends or family as some some parcels are taken unknowingly. Contact your nearest post office as sometimes the package is too large and needs to be collected. International orders can also be delayed by customs for up to 6 weeks, this is not a common thing but it can happen. email@example.com